Welcome to the Lee Valley park website

Lee Valley Regional Park Authority
Myddelton House, Bulls Cross, Enfield EN2 9HG
Email: info@leevalleypark.org.uk
Tel: 08456 770 600
To report out of hours incidents call: 01992 639561

Lee Valley White Water Centre
Station Road, Waltham Cross, Hertfordshire EN9 1AB
Email: gowhitewater@leevalleypark.org.uk
Tel: 08456 770 606 

Lee Valley Athletics Centre 
Tel: 020 8344 7230

Lee Valley Boat Centre
Tel 01992 462 085

If you require any further information about Lee Valley Regional Park please use the links on the left in the first instance.

 

If you cannot find what you need, or require any further information, please click here to contact us using an online form.

 

We always try to respond to enquiries within three working days.

 

 

If you want to make a comment or complaint about the service that you have received from the Authority then please contact us using this form or at the above address. We welcome your feedback as it helps us to improve, and all comments are investigated fairly and impartially with no affect on your entitlement to services.

 

If you’ve made a complaint we’ll pass it to the relevant officer who’ll respond to you within 10 working days. If the service needs more time to respond to you, they’ll let you know the reason for the delay and provide a revised date for a response.

 

If you’re subsequently unhappy with the way that your complaint has been dealt with please let us know and the complaint will be escalated in line with our complaints procedure. This entails the complaint being passed onto more senior management, the relevant Director, an Officer Panel, and finally our external auditors to ensure that a satisfactory resolution is agreed.