What is Quest?
Quest is a tool for continuous improvement, designed primarily for the management of leisure facilities and leisure development. Quest defines industry standards and good practice and encourages their ongoing development and delivery within a customer focused management framework.
Although initially designed for the sports and leisure industry, the good practice is flexible enough to relate to all cultural activities.
Each of the areas identified above has both a self-assessment improvement programme, and the opportunity for an independent external assessment.
Who runs Quest?
The scheme is managed by Right Directions in partnership with Leisure-net Solutions under contract to the home country sports councils.
Quest at Lee Valley Park
The following venues have Quest accreditation at Lee Valley Regional Park