£21,578 – £23,633 per annum
Lee Valley White Water Centre (EN9 1AB)
Type of position:
Fixed-term (March - September)
Join the team and help deliver some fantastic outdoor experiences during the busy activity season.
37.5 hours per week - Monday to Sunday Shift Rota Pattern
Lee Valley, Regional Park Authority, is a dynamic organisation driven by a passion for sport, leisure and entertainment. Managing 14 sport and leisure destinations, including three London 2012 venues: Lee Valley White Water Centre, Lee Valley VeloPark and Lee Valley Hockey and Tennis Centre, we thrive on delivering exceptional customer experiences and creating vibrant visitor destinations.
As an Activity instructor, your primary responsibility is to provide an excellent activity experience for all participants. You will be required to deliver a variety of activities from taster sessions to white water rafting and kayaking coaching, depending on your experience, ability and qualifications. The priority with all activities is to deliver a safe experience, focussing on a high level of customer care and enjoyment throughout.
This is a seven-month role with annualised hours, starting in March and finishing at the end of September. Working time will be split between activity delivery and other essential roles, including equipment management and maintenance.
Key requirements and duties:
To instruct and supervise activity sessions that are fun and safe (in line with the centres Normal Operating Procedures)
Liaise with all participants throughout the activity to ensure their expectations are being fulfilled and problems are resolved efficiently.
Provide the customers with the basic skills and encouragement so they can fully participate in the activity session
Engage with all visitors to the centre and ensure all participating customers are given an enjoyable activity experience
To work with other activity staff to ensure all activities have the appropriate resources and the customers have the best possible experience.
To assist with Staff training and development if required.
To be responsible for all equipment required as part of your role and manage it appropriately.
To perform any reasonable tasks to support the centre which is outside your usual job role with commitment and enthusiasm.
At Lee Valley, we’ll help you grow, learn and develop to ensure that together our shared values are always met. In return, you’ll receive a competitive salary, generous benefits and an enjoyable working environment.
Successful applicants will be required to obtain a Disclosure Certificate from the Disclosure Barring Service, for which assistance will be given.
If you feel that you have the right blend of skills for this role, please see the job description application form, which you should return to email@example.com
Closing date: 20 February 2022
If you do not hear from us within two weeks of the closing date,
you should assume you have been unsuccessful
We are an equal opportunities employer
We reserve the right to amend the closing date of this advert
No agencies please