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IT Apprentice


National Minimum Wage (NMW according to age)


Myddelton House (EN2 9HG)

Type of position:

18 month contract

We are seeking a motivated and dynamic person join us as an IT Apprentice.

  • National Minimum Wage (NMW according to age) plus Essential User Driving allowance of £1,239 per annum

  • 35 hours per week inclusive of training

  • 18 month contract commencing March 2024

The role works across our world class visitor destinations consisting of 10,000 acres of award-winning parklands and outstanding sports venues, including three London 2012 legacy venues.

If you are looking for an alternative to college or university, wanting to gain valuable skills and knowledge, build a career and be a part of an exhilarating team experience then look no further. We are seeking people with lots of initiative who are eager to learn a variety of transferable skills as you complete an IT Apprenticeship whilst working within an exciting environment.  

During your apprenticeship you’ll be rewarded for your effort with a competitive hourly rate and perks including:

  • Discounts on food and beverages

  • Generous pension scheme (optional)

  • Season ticket loan

  • 28 days paid holiday (including Bank Holidays)

This is an exciting opportunity for someone with a keen interest in pursuing a career as an IT Technician. Main responsibilities include providing IT support for the Authority’s information systems, infrastructure, desktop IT environment and hardware used by employees.

What you will do in your working day

  • Provide high quality first line technical support for the IT service desk via phone, email and in person

  • Escalating calls or technical issues to third parties if necessary

  • Setting up user accounts, password changes through Active Directory and Office 365

  • Keeping records up to date of all users and their hardware

  • Hardware – routine checking, fault finding and rectifying

  • Stock control

  • Assisting with training staff where necessary

  • Learning various Lee Valley systems including Booking Systems, financial and more

What you will learn

  • On-premises and Cloud mailbox / account setup through Active Directory and Office 365

  • Learn multiple booking systems

  • Microsoft Azure, Microsoft 365, Windows 10, PowerShell

  • Server management

  • Folder permissions and login Scripts

  • Ruckus Wireless Controller

  • Many more IT related applications

The ideal candidate will have a desire to learn and work in IT, be computer literate, be willing to travel to venues when required, have a pleasant manner, good interpersonal skills and a commitment to customer care and be a good team member. 

A full driving licence and vehicle is an essential requirement for this role.

If feel that you are the person we are looking for please apply download and complete an application form and return it to:

Please note that CV’s will not be accepted.

Closing date:  15 March 2024

If you do not hear from us within two weeks of the closing date,
you should assume you have been unsuccessful

  • We are an equal opportunities employer

  • We reserve the right to amend the closing date of this advert

  • No agencies please

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