General Assistant


National Minimum Wage Hourly Rate


Lee Valley VeloPark (E20 3AB)

Type of position:


If you are looking for a casual role in a truly iconic setting then this could be the role for you - join our fun and vibrant team.

If you’re friendly, approachable and bursting with creative ideas then you’ll fit right in with the team at Lee Valley VeloPark; a vibrant visitor attraction. Assisting the team, your positive and professional approach will inspire the team to deliver exceptional sales and service.

This varied role means you’ll need to be able to manage both people and resources. Tackling challenges calmly alongside delivering our customer promise of satisfying our customers at every opportunity you and the team get are a must.

Key requirements and duties:

  • To assist the with the day-to-day operations of the Centre's facilities in order to provide a clean, safe and enjoyable experience to all customers and to guarantee continuous high quality of service.

  • Assisting the Centre’s Management Team with maintaining all information systems, procedure, policies and records appropriate to the management of the Centre

  • Adhering to all Normal and Emergency Operation Procedures and the Quality Management System.

  • Ensuring that Centre’s buildings and grounds are clean and tidy at all times.

  • Using and maintaining all equipment in a safe and clean manner, good working order and reporting any found issues with equipment.

  • Undertake shifts within reception, welcoming customers, taking bookings and payments, in person or by phone, via the Centre’s Computer Management System (i.e Clarity)

  • To assist in the provision of events and functions.

  • For this role, you must be flexible as shift patterns mean you will have to work some early mornings, late nights and weekends. Overnight shifts may also be required in some instances.

  • Assist and act as the Duty Officer as and when required

Successful candidates will be required to obtain a Disclosure Certificate from the Disclosure Barring Service, for which assistance will be given.

If you have the determination and talent it takes to make this venue truly world-class, we’d love to hear from you. Please complete an application form (download from the link below) and return it to

Closing date:  31 January 2022

If you do not hear from us within two weeks of the closing date,
you should assume you have been unsuccessful

  • We are an equal opportunities employer

  • We reserve the right to amend the closing date of this advert

  • No agencies please